Our Support
Supporting children and families after the blue lights fade
When emergency services attend an incident, they provide the immediate response that children and families need.
But when the blue lights leave, the emotional impact often remains.
The fear. The uncertainty. The memories children can carry long after the incident has ended.
Three Nines Children’s Charity exists for that moment.
We provide early trauma-informed emotional, wellbeing and hardship support to children and families affected by trauma and hardship following incidents attended by the emergency services.
Working alongside Police, Fire & Rescue Services, Ambulance Services, NHS teams and trusted partner organisations, we’re helping children and families move from crisis towards healing, hope and resilience.
Three ways we support children and families
Emotional Support
Helping children feel safe, heard and supported.
Wellbeing Support
Helping families reconnect, recover and create positive memories.
Hardship Support
Practical help during difficult times.
Emotional Support
Helping children feel safe, heard and supported.
Following traumatic incidents, many children and young people experience fear, anxiety and overwhelming emotions. Our trauma-informed emotional support helps them process their experiences, build resilience and begin their journey towards healing.
Our emotional support includes:
- Listening Ears – confidential one-to-one emotional support delivered by trained practitioners.
- Emotional First Aid – including our pioneering Calm & Care Kits, providing immediate emotional reassurance following emergency incidents while connecting families to ongoing support.
- Trauma-informed early intervention tailored to each child’s individual needs.
- Onward support and signposting where additional specialist support is needed.
Wellbeing Support
Helping families reconnect, recover and create positive memories.
Trauma affects the whole family. Our wellbeing support provides opportunities for families to spend quality time together, reduce stress and rebuild confidence through positive restorative experiences.
Our wellbeing support includes:
- Family respite breaks.
- Family days out.
- Restorative wellbeing experiences.
- Opportunities to reconnect, recover and create positive memories together.
Hardship Support
Practical help during difficult times.
Following traumatic incidents, many families experience unexpected financial and practical challenges. Our hardship support helps reduce immediate pressures by providing practical assistance that brings comfort, stability and hope.
Our hardship support includes:
- Wish Boxes tailored to each child.
- Christmas Wish Boxes.
- Essential items and practical support.
- Books, toys and games.
- Educational resources.
- Technology and digital support where needed.
Working Together
Three Nines works alongside Police, Fire & Rescue Services, Ambulance Services, NHS teams and trusted partner organisations to ensure children and families receive the right support at the right time.
Together, we’re building a national network of trauma-informed support, helping more children and families across the UK access the care, compassion and practical support they need following trauma and hardship.
What families say
“From what has been the most awful year in my whole forty years of living, some amazing memories were created with my children. It was a much-needed escape in what has been an extremely difficult time, and we were so grateful.”
— Mum supported by Three Nines Children’s Charity
Every family’s journey is different, but every story reminds us why no child or family should face trauma and hardship alone.
How to Access Our Support
Children and families can be referred to Three Nines following incidents attended by the emergency services.
Whether you’re a parent, carer, emergency service professional or referral partner, our team will take the time to understand each family’s circumstances and identify the most appropriate support.
If you’re unsure whether a child or family is eligible, we’d be happy to discuss the referral and answer any questions.
Every referral is treated with compassion, care and confidentiality, ensuring children and families receive the support that’s right for them.
What happens next?
1. Make a referral
Complete our online referral form or get in touch with our team.
2. We’ll listen
We’ll take the time to understand each family’s circumstances.
3. We’ll agree support
Together we’ll identify the support that’s right for your child and family.
4. We’ll stay alongside you
We’ll support you every step of the way.